/ CUSTOMER CARE
Thanks for choosing Deputy Donuts. We are committed to providing both great donuts and great customer service. We love customising and thinking outside the box, so if you have an idea or something you want to run past us - just ask us - we won't bite! A phone call or email is fine as depending on our kitchen schedule we will answer one or the other.
Because we are Auckland based, our donuts are only available to Auckland customers, as we cook fresh and deliver on the day.
Phone us 021 73 2000 (Becks)
/ WHOLESALE INQUIRIES
Do you have an interest in our donuts for your Cafe or Restaurant. We would be happy to chat with you about the opportunity. Of course you'd need to be in Auckland.
Our email to enquire is
/ PRIVACY & SAFETY
What do we do with your information?
When you purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Wix's data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Wix’s Privacy Statement (https://www.wix.com/about/privacy)
/ PAYMENT METHODS
- Credit / Debit Cards
- Offline Payments